NDIS psychotherapy session
psychotherapy for clients with an NDIS approved plan. Please contact Stephanie before booking.
Service Description
Customised psychotherapy to meet the needs of approved NDIS clients
Cancellation Policy
If you find yourself unable to attend your scheduled psychotherapy session, please notify us as soon as possible. As a sole business owner I must adhere to a 48-hour cancellation policy for therapy appointments. Here's how it works: More than 48 hours notice: I will appreciate your prompt communication. If you cancel with more than 48 hours notice, you will be refunded the full session payment. Between 48 and 24 hours notice: Cancellations made within this timeframe will receive a 50% refund. Less than 24 hours notice: Should you cancel within 24 hours of your scheduled appointment, or if you're a no-show, you will receive no refund for your prepaid session. However, we understand that unforeseen circumstances may arise. If your late cancellation or no-show is due to an unexpected family or clinical emergency (such as hospitalization, contagious illness, death in the family, or natural disaster), please reach out to us immediately. We're here to support you and can discuss waiving the cancellation fee in such situations. Your understanding and cooperation with our cancellation policy allow us to better serve all our clients. Thank you for your attention to this matter.
Contact Details
188 Katoomba Street, Katoomba NSW, Australia
+61491604209
info@stephaniegranttherapy.com